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Phygii for Facilities

Facility condition and capital planning for multi-site retailers

See what’s coming. Put capital where it matters most.

You’re responsible for keeping every location safe, comfortable, functional, and customer-ready. Phygii gives Facilities teams at multi-site retailers a validated understanding of physical conditions across their portfolio, so you can see what needs attention, prioritize capital, and plan with fewer surprises.

City Map (1)
1,000+

Locations captured in as little as three to four weeks

1–2 weeks

To turn around deliverables

5 days → 5 minutes

To answer property questions for one Facilities customer

Trusted by leading multi-site operators

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Pilot Company
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Safelite 
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Cumberland Farms 

Know what’s true across your properties before you decide what comes next

Facilities teams have plenty of data. The harder problem is knowing whether it adds up to an accurate picture of what is physically true across hundreds or thousands of locations.

Immersion Data Solutions captures and structures real-world property conditions into reusable Phygital twins. Phygii gives Facilities teams access to that validated information at the individual-property and portfolio levels, helping you prioritize maintenance, defend capital decisions, and plan future programs with greater confidence.

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Know what needs attention before it becomes a surprise

Facilities capital planning is a constant tradeoff between what needs attention now and what can safely wait.

A roof may have reached its expected replacement age but still have useful life. An HVAC system may deteriorate sooner than planned. One parking lot may need resurfacing while another only needs pothole repair or restriping.

Yet Facilities teams often have to make those decisions using information collected at different times and for different purposes: facility condition assessments, work orders, plans, photographs, spreadsheets, vendor reports, and the knowledge of individual team members.

That makes it difficult to answer the question that matters: What does the actual condition of our properties tell us to do?

Immersion Data Solutions helps you establish consistent, validated property information across your portfolio. Phygii makes that information reusable, so you can evaluate actual conditions alongside lifecycle assumptions, maintenance history, and other enterprise data.

The result is a stronger basis for deciding what to repair, what to replace, what to pull forward, and what can wait.

Work-order visibility isn’t property visibility

Your CMMS plays a critical role in managing maintenance. Phygii solves a different problem.

A CMMS might tell you that an HVAC unit has had four service calls. Phygii can help you establish which unit is actually there, where it is located, its physical attributes and condition, and the visual evidence associated with it.

A work order might show that pavement was repaired. A Phygital twin can preserve the broader physical context of the parking lot and make that information available for future assessment and planning.

The same principle applies to BMS platforms, financial systems, and other enterprise tools. They manage important pieces of the Facilities picture. Phygii provides validated physical property information that can complement those systems and help teams understand the real-world conditions behind the data.

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What are you trying to improve?

Start with the Facilities program that matters most right now.

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Facility condition assessment

Know what needs investment now and what can wait

Select from a collection of modules and quickly populate and draft website and landing pages right to HubSpot.

Explore Facility Condition Assessment
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Facility health & maintenance

Get ahead of deterioration before it becomes disruption

Build a validated understanding of HVAC, roofs, lighting, and other critical systems to strengthen preventive maintenance and provide better inputs for condition-based and predictive maintenance strategies.

Explore Facility Health & Maintenance
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Pavement condition Assessment

Put pavement capital where it will have the greatest impact.

Evaluate parking lots and pavement consistently across locations to identify deterioration, prioritize repairs and replacement, and build a more defensible portfolio-wide pavement plan.

Explore Pavement Condition Assessment
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Safety, risk & accessibility compliance

Find physical risks before they become bigger problems.

Identify and document ADA, life-safety, accessibility, and other physical conditions so teams can address exposure and prioritize corrective work.

Explore Safety, Risk & Accessibility Compliance
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MEP capacity & readiness

Know what your building systems can support.

Validate HVAC, electrical, plumbing, and other MEP conditions and capacity before replacements, upgrades, or new initiatives expose unexpected constraints.

Explore MEP Capacity & Readiness
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Technology & Connectivity Readiness

Know if your properties are ready for what's next.

Validate physical infrastructure, connectivity, power & system requirements before deploying new technology. Identify site-level constraints early to reduce surprises & support smoother rollouts across your portfolio.

Explore Technology & Connectivity Readiness
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Property exit & transition

Know what stays, moves, or needs attention before you leave.

Document property conditions, assets, restoration needs, and handoff requirements so Real Estate and Facilities teams can plan exits, avoid surprises, and support a smoother transition.

Explore Property Exit & Transition
Not sure which program to start with?

Tell us what is in front of you right now and we will help you scope the program that solves it first.

Discuss your next Facilities program

The questions Facilities leaders need to answer

Every Facilities program eventually comes back to the same handful of questions. Validated property information is what turns each of them from a judgment call into a decision you can defend.

Which locations need attention first?

Standardized condition information helps you look beyond age and scheduled replacement dates to understand what is actually happening at each property. That gives you a stronger basis for prioritizing limited Facilities capital.

Maintenance history tells part of the story. Physical condition, asset attributes, age, and visual evidence add context that can help teams make a more informed repair-versus-replace decision.

Consistent assessments can reveal deterioration, safety concerns, deferred maintenance, and other physical conditions before they become larger operational or capital surprises.

Yes. Phygii complements systems such as CMMS and BMS platforms by providing structured, validated information about physical properties and assets. That information can support maintenance planning and third-party monitoring, analytics, alerts, and predictive strategies.

Existing HVAC, electrical, plumbing, connectivity, accessibility, and other physical conditions can determine whether a planned initiative is straightforward or full of surprises. Knowing those conditions earlier helps Facilities become a stronger partner to the rest of the business.

Turn better property information into better Facilities decisions

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Defend your capital plan with evidence
Support requests with validated condition data, photographs, measurements, and other physical evidence instead of relying only on age or assumptions.
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Prioritize across locations

Use consistent information to understand where needs are most urgent and where investment may be able to wait.

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Reduce avoidable site visits

Give internal teams and partners access to reusable property information so every new question doesn’t automatically require another trip to the store.

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Strengthen preventive maintenance

Build a better record of asset identity, attributes, age, and condition to support more proactive maintenance strategies.

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Respond faster when questions arise

Give teams access to visual and structured property information without hunting through disconnected files, reports, and photographs.

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Make one capture work harder

Reuse validated property information across Facilities programs and with Construction, Store Planning, Brand, Real Estate, IT, and other teams.

From physical property to reusable portfolio information

Our process is built to scale. Depending on the program and retailer, we can capture thousands of locations within weeks and work with your team to build the right deployment and delivery schedule.

1

Capture what’s actually there

Immersion Data Solutions captures physical conditions using the methods appropriate to the program, including structured photography, 360-degree imagery, interior scanning, drone capture, measurements, and other reality-capture methods.

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Build a reusable Phygital twin

We organize and validate captured information into a digital representation of the property. Instead of leaving the results trapped in a one-time survey or report, the Phygital twin preserves the physical record for future questions and programs.

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Put that information to work in Phygii

Phygii makes property information accessible at the individual-location and portfolio levels. Facilities teams can use it to understand conditions, support planning, and share the same physical record with other teams.

See how it works in 90 seconds

See how Immersion Data Solutions captures a location, builds a reusable Phygital twin, and makes that information available in Phygii for site- and portfolio-level decisions.

Customer story

From five days to five minutes

A two-person Facilities team at a major sneaker retailer supports locations across the United States and Canada. When someone needed information about a store, answering a seemingly simple question could mean searching old files, contacting people in the field, or sending someone to the location.

For more than four years, Immersion Data Solutions has captured the retailer’s portfolio annually, combining 360-degree tours, site information, and photography into reusable Phygital twins. The difference shows up when the next question arrives.

Read the case study

And Facilities isn’t the only team using the information. Security, Operations, Visual Marketing, and Construction can reuse the same physical property record for their own needs. One capture. Multiple teams. More value from the same physical truth.

“What used to take five days now takes five minutes.”

Senior Facilities Manager

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Better Facilities information makes you a better partner

Facilities decisions rarely stay within Facilities. The same validated property information can support different decisions without each team starting from scratch.

Finance
Stronger evidence behind capital requests and priorities
Operations
Safer, more functional, customer-ready locations
Risk & Safety
Better visibility into conditions and compliance concerns
IT
Whether locations are physically ready for new technology
Construction
Reliable existing-condition information to start from
Finance
Stronger evidence behind capital requests and priorities

Build property knowledge that lasts across the lifecycle

Property information has value beyond the program that originally created it.

Acquire
Understand physical conditions and potential liabilities before committing to a property.
Refresh and remodel
Give project teams reliable existing conditions before design and construction begin.
Operate and maintain
Track condition, support maintenance, prioritize capital, and respond to property questions.
Divest and transition
Document conditions, systems, assets, and obligations as a property changes hands.

For Facilities, most of the work happens during operation. But the physical information you create can keep delivering value as the property changes.

More for Facilities leaders

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The cost of Facilities firefighting in multi-site retail
Understand how reactive work consumes time, capital, and organizational capacity.
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The 5 things your exec team doesn’t understand about Facilities data
See why Facilities information matters beyond the Facilities organization.
Read more
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Why asset tagging is the foundation of a proactive Facilities maintenance program
Explore how better asset information supports the move from reactive to proactive maintenance.
Read more

Start with the program in front of you

You don’t have to transform your entire Facilities operation at once. Start with the Facility Condition Assessment, pavement program, maintenance initiative, MEP question, or compliance challenge that matters now. Immersion Data Solutions can help you solve that immediate problem while creating validated property information you can reuse for whatever comes next.

Frequently asked questions

What is Phygii for Facilities teams?

Phygii gives Facilities teams access to validated, structured information about the physical condition of their properties and assets. Teams can use that information to support maintenance, facility condition assessment, capital planning, compliance, and other portfolio-wide Facilities programs.

No. Phygii complements CMMS, BMS, and other enterprise systems. Those platforms manage work orders, system performance, and other operational data. Phygii provides validated information about physical properties and assets that can add context to those systems and the decisions made from them.

Phygii can provide validated information about asset identity, age, attributes, condition, and physical context. That creates a stronger data foundation for preventive maintenance and can complement third-party health monitoring, alerts, dashboards, and predictive analytics.

Timelines depend on scope, geography, and required deliverables. Immersion Data Solutions works with each retailer to create a deployment plan. For some programs, we can capture thousands of stores in three to four weeks, with deliverables turned around in approximately one to two weeks.

Do we have to start with our entire portfolio?

No. You can start with a specific Facilities program, group of locations, or immediate business need. The information captured for that initiative can become part of a reusable property record that supports additional programs over time.

Common programs include Facility Condition Assessments, facility health and maintenance, Pavement Condition Assessments, safety and accessibility compliance, and MEP capacity and readiness. The same property information can often support more than one initiative.

Phygii is designed for multi-site organizations that need consistent property information across a portfolio. It is particularly valuable for retailers with 100 or more locations, where collecting, maintaining, and comparing physical property information becomes difficult to manage location by location.

The right cadence depends on the property, asset, and business need. Some customers recapture locations annually, while others update information around specific programs, changes, or assessments. The goal is to maintain property information at a cadence appropriate to the decisions it supports.